Shipping policy
Thank you for shopping with us. We are committed to delivering your order quickly and safely.
Order Processing
All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order has been shipped, you will receive a confirmation email with tracking information.
Shipping Time
Delivery times vary depending on your location. Estimated delivery time is 5–12 business days after processing.
Please note that delays may occur during high-demand seasons or due to customs and courier issues.
Shipping Fees
We offer free shipping on selected products and promotions. Shipping fees (if applicable) will be calculated at checkout.
Tracking Your Order
After your order is shipped, you will receive a tracking number via email so you can monitor your delivery status.
Incorrect Address
Please ensure your shipping address is correct at checkout. We are not responsible for orders delivered to incorrect addresses provided by the customer.
Damaged or Lost Packages
If your order arrives damaged or is lost in transit, please contact us within 48 hours of delivery. We will work quickly to resolve the issue.
If you have any questions about your shipment, please contact our support team — we are happy to help.