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Shipping policy

Thank you for shopping with us. We are committed to delivering your order quickly and safely.

Order Processing

All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order has been shipped, you will receive a confirmation email with tracking information.

Shipping Time

Delivery times vary depending on your location. Estimated delivery time is 5–12 business days after processing.

Please note that delays may occur during high-demand seasons or due to customs and courier issues.

Shipping Fees

We offer free shipping on selected products and promotions. Shipping fees (if applicable) will be calculated at checkout.

Tracking Your Order

After your order is shipped, you will receive a tracking number via email so you can monitor your delivery status.

Incorrect Address

Please ensure your shipping address is correct at checkout. We are not responsible for orders delivered to incorrect addresses provided by the customer.

Damaged or Lost Packages

If your order arrives damaged or is lost in transit, please contact us within 48 hours of delivery. We will work quickly to resolve the issue.

If you have any questions about your shipment, please contact our support team — we are happy to help.